Return Policy
Introduction: At Gazaviral.xyz, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, our return policy allows you to return items within a specified period for a refund or exchange.
Eligibility for Returns:
- Time Frame: You have 30 days from the date of delivery to return your item.
- Condition: Items must be unused, in their original packaging, and in the same condition that you received them.
- Non-Returnable Items: Certain items, such as personalized products, sale items, and gift cards, are not eligible for return.
Return Process:
- Contact Us: Email us at [email protected] with your order number and reason for return.
- Return Authorization: Once your return request is approved, we will provide you with a return authorization number and instructions on how to send your item back.
- Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance.
Refunds:
- Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges: If you need to exchange an item for a different size or color, please contact us at [email protected]. We will guide you through the process of exchanging your item.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [email protected]. We will arrange for a replacement or refund at no additional cost to you.
Contact Us: For any questions or concerns about our return policy, please contact us at:
Gazaviral
5580 Hamill Ave
San Diego, California, USA
Phone: (+1) 858-268-8326
Email: [email protected]